Resident Testimonials

Resident Testimonials

Don’t just take our word for it. Read what our residents say about living at an Aimco apartment community.

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"My husband and I just returned to the mainland from our vacation in Hawaii.  While on the island, we were so happy that we had the opportunity to meet with Vanessa and see the Aimco apartment building that we are hoping to move into.  We really appreciate the fact that you took the time to show us a couple of units and the complex.  Hawaii is exactly where we want to be.  When we returned home we took a moment to speak to our Aimco apartment building manager.  She is aware of our desire to relocate to your complex and advised us that she will try to find out the information required to facilitate the process of coordinating a move from one Aimco complex to another.  We also spoke of the kindness and professionalism you showed us.  We really appreciate the time you took with us!  We will keep in touch periodically to see how we are moving along on the waiting list.  Again, thank you for taking time to assist us and showing us the true Aloha spirit."

LeVander & Trudi M.
Wilikina Park Apartments
Wahiawa, HI

"I am a resident at Heritage Park in Escondido, and I have just signed my 5th lease.  I want to give a shout out to George, our all-around do-everything maintenance man.  Throughout my stay here, George has been the most wonderful human being.  Always happy, always professional, always kind, always lending an ear, always taking care of anything that needs fixing, etc.  In my 66 years on this earth, George is one of the truest human beings I have ever met.  There has never been a time that I have seen him without a smile on his face.  Please give a shout out to a wonderful employee, George.  Take care of him - he is one of the good guys!"

Doratta F.
Heritage Park Escondido Apartments for 55+
Escondido, CA

"Dear Management, I just wanted to give a quick note of thanks for the phenomenal service you continue to provide here. I have lived in countless apartments and have never had such exceptional management and service. Special thanks to whoever fixed my clogged disposal on Tuesday - he also tightened my door lock and adjusted my sink. Thanks for everything!"

Christina V.
100 Forest Place
Oak Park, IL

"Dear Gary,

Thank you so much for feeding and taking care of my cat while I was in the hospital. You went above and beyond for me and your kindness and professionalism will not be forgotten."

Linda R.
Royal Crest Estates
Nashua, NH

"Dear Ms. Harlow,

I wanted to bring to your attention the outstanding customer service I have received from your representative, Mr. Sheldon Chandler. I am very delighted to have the pleasure of corresponding and working with Mr. Chandler since his arrival to the Steeplechase community. His professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to complete customer satisfaction. My concerns, ranging from maintenance issues to neighborhood complaints and other various things were addressed promptly. This made for less concerns for me, and I am deeply appreciative of his assistance and support. I find his genuine concern for residents and the overall community makes for a nice environment to reside. I feel like Mr. Chandler treated my concerns with the utmost importance and as if they were his own, and I am completely satisfied. There is a very cohesive group working together in your office consisting of Mr. Chandler and Ms. Beverly Downell, and I’m sure they are directly responsible for changes within this community. I hope you will pass the thanks on to him."

Terri G.
Steeplechase Apartments
Largo, MD

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