APARTMENT INVESTMENT AND MANAGEMENT COMPANY
How We Collect and Use Information
We collect two types of information: personally identifiable information and non-personally identifiable information. Personally identifiable information is information that identifies you or can be used to identify or contact you (“Personally Identifiable Information”). We also may collect information that by itself typically cannot be used to identify or contact you, such as demographic information (such as age, profession or gender), user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Site (“Non-Personally Identifiable Information”).
Personally Identifiable Information we collect may include your name, email addresses, postal addresses, ZIP code, telephone number, date of birth, marital status, gender, age, user name and password, and other information either desirable or necessary to provide services to our customers and visitors. If you sign up for certain services, complete a rental application, complete an employment application, or choose to pay your rent or submit a service request through the Site, then we may collect financial information (such as credit card information, bank account number and routing information, current employment information–including salary, employer, and job title, information about your current financial obligations, other sources of income, and credit history); information regarding your desired employment with Aimco (such as desired employment position, start date, salary and location, employment, educational and criminal history); information about other permanent residents of an apartment you seek to rent from Aimco–including their social security number and date of birth; additional personal information to allow us to perform a background check or otherwise assess your eligibility to rent an apartment at an Aimco property (such as your social security number, your driver’s license number, your passport number, whether you smoke cigarettes, prior addresses and rent paid at prior residences, your history of loan default, and your criminal history); and/or information required of residents of Aimco properties (including information regarding an emergency contact for you–including the name, address, phone number and email address of a relative or other emergency contact, information about your pets and information about your vehicle). We may also collect information about you such as your use of the Site and communication preferences.
To the extent we are able to do so, we may link your Non-Personally Identifiable Information with your Personally Identifiable Information. We may also link information collected online with information we collect offline or information collected online by third parties.
Aimco may from time to time use the information collected from you to provide services which you have requested from us; including, without limitation, transmitting your rental application to the property of interest, or allowing you to pay your rent or submit a service request online. We may also use your information to process payments or perform a tenant screening in the event that you apply for residency at one of the properties advertised on the Site or elect to pay your rent through the Site. We may also use your personal information to send you targeted messages, publications, news, and information about events, special offers, promotions and benefits. Aimco may use third-party service providers to send and distribute e-mail and to perform other marketing and support functions. We may use information we collect from you to improve the content of the Site, to enhance users’ experiences when visiting the Site, and to customize the content and layout of the Site for each individual user.
Text Messaging. Aimco provides you with the ability to receive information, updates, reminders, and other messages via text message (“Text Message Communications”). Once you have opted-in to Text Message Communications by sending a text to the number provided by Aimco, we will collect, and process personal information that you voluntarily provided to us including your mobile phone number, the content of a message, and other data necessary to provide Text Message Communications to you and improve our services. We may also commingle such information with other information we have collected or that you have provided to us. Our computers may process the information in your messages for various purposes, including formatting and displaying the information to you, preventing unsolicited bulk messages (spam), backing up messages, and other purposes relating to offering you Text Message Communications. We may send you information related to Text Message Communications or our other services.
Sharing of Personal Information
We also may share with third parties aggregated demographic and statistical information that is not personally identifiable.
Aimco also may disclose an individual’s personal information:
• to a person who in the reasonable judgment of Aimco is seeking the information as an agent of the individual;
• in situations where sharing or disclosing your information is required in order to offer you products or services you desire or request;
• to a third party or parties, where disclosure is required or permitted by law;
• to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of Aimco’s assets.
Aimco may be required to use or disclose your information in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.
Through the Site, Aimco may make available areas that allow for user interaction, including blogs, forums, bulletin board services, chat areas or other message and communications features or allow you to connect to Aimco’s presence on third party websites or services such as Facebook and Twitter (“Interactive Areas”). Some of these forums may require registration. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.
Aimco does not knowingly solicit or collect personal information on the Site from children under the age of 13 without prior verifiable parental consent. If Aimco learns that, despite these measures, a child under the age of 13 has submitted personally identifiable information to Aimco through the Site, it will take reasonable measures to delete such information from its records and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
How We Store Your Information
Aimco is committed to protecting the security of any personal information you provide to us. We maintain commercially reasonable safeguards to maintain the security and privacy of personal information that you provide to us. In spite of these protections, Aimco cannot guarantee the security of any data submitted over the Internet. After your information reaches Aimco, however, it is stored on servers (or in the case of information received from you in person, in writing or over the phone, in physical storage areas) protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties. After you have submitted your information online to Aimco, we recommend that you end your browser session before leaving your computer.
Fair Credit Reporting Act
In some instances, where you have applied for employment with Aimco or have applied for residency at one of the apartments listed on our site, we will provide your information to a screening company in order to obtain a screening report for the property manager or owner. Under the Fair Credit Reporting Act (15 U.S.C. 1681 et seq.), you may have the right to access, view and correct credit information relating to you held by a credit bureau by contacting the credit bureau.
Last Updated: 09/11/2018